Chicago Music Exchange Reviews

Chicago Music Exchange is a renowned music store that has been serving musicians, collectors, and friends for over 30 years. They offer a wide range of products including electric guitars, basses, drums, synths, pro audio, amps, accessories, and more. They also have exclusive gear that's only available at their store. They offer clearance deals and steals on new, used, and vintage gear across every department. These deals offer deep discounts on a variety of items, allowing customers to buy their next guitar, synth, pedal, drum set, and more at budget-friendly prices. They also have a section for price drops where customers can find great deals on cool electric guitars, electric basses, amps, drums, synths, and more. However, the exact prices and costs of items can vary and it's best to check their website for the most accurate and up-to-date information.

Chicago Music Exchange has been serving musicians, collectors, and friends for over 30 years. They are passionate about what they sell and who they sell to. Their popular products and services include:

• Electric Guitars: They carry an extensive selection of solid-body electric guitars, semi-hollow-body electric guitars, and hollow-body electric guitars from top brands.
• Vintage and Used Gear: They offer gear that's ready to keep rocking. This includes a wide range of electric guitars, acoustic guitars, basses, amps, effects, synths, and more.
• Exclusive Guitars: They have exclusive guitars that are only available at their store.
• Drums: They offer kits, sticks, and more for drum enthusiasts.
• Keys and Synths: They provide a variety of keys and synths for music creators.

They also regularly update their collection with the latest and greatest finds in the music gear industry. They provide detailed descriptions, photos, and details of their ever-growing, ever-changing collection. They also have a blog where they share great gear news. Some of their recent popular products include the Intuitive Instruments Exquis Expressive MIDI Controller, the 1959 Gibson Les Paul Standard Burst, the Eastman D’Ambrosio Series, the Dr. Z X-RAY Amplifier Head & 1X12 Combo Amp, and the Orangewood Juniper Rubber Bridge Acoustics. They are located at 3316 N Lincoln Ave, Chicago, IL, 60657.

The Chicago Music Exchange website accepts several payment methods for online orders. These include VISA, MasterCard, American Express, Discover, and PayPal. If you wish to place an order over the phone or by mail, you may pay with money orders and cashier's checks. However, all non-credit-card orders are subject to a 10-business-day hold. If you're physically in their store, they research the market, make you an offer, and if you accept it, they either trade or cut you a check on the spot after inspecting and assessing the items.

The return policy of Chicago Music Exchange is as follows: Most new items may be returned within 30 days of delivery and most vintage & used items may be returned within 3 days of delivery for a full refund, exchange, or store credit. If you decide you'd like to return an item, please contact your Sales Rep as soon as possible, give them a chat on their website, or give them a call. If the product was shipped for free, the charge will be deducted from refund, unless the reason for the return is outside normal circumstances. Some products are not returnable due to the consumable nature of the product, copyright reasons, or sanitary reasons. Some of the items include, but not limited to: guitar & bass strings, amplifier tubes, previously installed instrument pickups or speakers, drum heads, drum sticks, cleaning products, software, books, microphones, harmonicas, earplugs, earbuds, headphones, as well as any other products designed to come in contact with the mouth or ears. Returns for premium vintage gear is also subject for review due to the liability for possible fraud and/or damages during transit. Items marked Final Sale have been heavily discounted and are not eligible for returns, exchanges or refunds. Exceptions to the policy are if you’ve received a faulty, damaged, and/or incorrectly advertised product, in which case you can reach out to the Customer Care team for a full refund (case must be submitted up to 3 days after delivery date). Returns, exchanges, and cancellations that do not meet this criteria will be charged a restocking fee of 20% of the price paid plus any additional shipping charges.

Chicago Music Exchange has a detailed return policy and shipping policy.

For the return policy, most new items may be returned within 30 days of delivery and most vintage & used items may be returned within 3 days of delivery for a full refund, exchange, or store credit. However, some products are not returnable due to the consumable nature of the product, copyright reasons, or sanitary reasons. Items marked Final Sale have been heavily discounted and are not eligible for returns, exchanges or refunds. Exceptions to the policy are if you’ve received a faulty, damaged, and/or incorrectly advertised product, in which case you can reach out to the Customer Care team for a full refund (case must be submitted up to 3 days after delivery date). Returns, exchanges, and cancellations that do not meet this criteria will be charged a restocking fee of 20% of the price paid plus any additional shipping charges.

As for the shipping policy, most orders ship the same or next day. If the item is eligible for free shipping, and you choose that option, the order will automatically ship with either UPS Ground, FedEx Ground, or USPS (First Class or Priority Mail) depending on size and weight and as fast as possible. Get your order in by 2:00 PM CST and it will ship that same day! If you have any questions, comments, or concerns, you can reach out to support@chicagomusicexchange.com, or call them directly at 773-525-7773.

The Chicago Music Exchange is located at 3316 N Lincoln Ave, Chicago, IL, 60657. You can reach them by phone at (773) 525-7773. Their operating hours are Wednesday to Friday from 12:00 - 19:00, Saturday from 10:00 - 19:00, and Sunday from 11:00 - 17:00. Please note that these hours may vary, so it's always a good idea to check before visiting.

To return an item to Chicago Music Exchange, you should contact your Sales Rep, chat on their website, or give them a call. If you placed your order on Amazon or eBay, it's advised to issue the return request from your account on the platform of purchase. Their Customer Service team will process a refund upon receipt of the item(s). Most new items may be returned within 30 days of delivery and most vintage & used items may be returned within 3 days of delivery for a full refund, exchange, or store credit. Please pack the product safely for the journey back to them. If the product was shipped for free, the charge will be deducted from refund, unless the reason for the return is outside normal circumstances. Some products are not returnable due to the consumable nature of the product, copyright reasons, or sanitary reasons. Some of the items include, but not limited to: guitar & bass strings, amplifier tubes, previously installed instrument pickups or speakers, drum heads, drum sticks, cleaning products, software, books, microphones, harmonicas, earplugs, earbuds, headphones, as well as any other products designed to come in contact with the mouth or ears. Returns for premium vintage gear is also subject for review due to the liability for possible fraud and/or damages during transit. Items marked Final Sale have been heavily discounted and are not eligible for returns, exchanges or refunds. Exceptions to the policy are if you’ve received a faulty, damaged, and/or incorrectly advertised product, in which case you can reach out to the Customer Care team for a full refund (case must be submitted up to 3 days after delivery date). Returns, exchanges, and cancellations that do not meet this criteria will be charged a restocking fee of 20% of the price paid plus any additional shipping charges. Please note that not every minor cosmetic blemish can be pictured so communication with a physical or digital sales representative is encouraged. As these imperfections are commonly created during production, these inquiries will be subject to review if it does or does not qualify for a full refund or exchange.